Divvy Sync Errors

{{FAQ Row|question=Authorization Failure - Divvy indicates I don't have access to use Quickbooks Online Plus |answer=If you see the error below, the connection to QuickBooks needs to be reauthorized

Navigate to Integrations in the Left Menu - Only a Divvy Admin will see Integrations.

You should see that QuickBooks is Connected, so click Configure

If you do NOT see configure, your Divvy is not integrated with QuickBooks and you will need to Connect QBO and Divvy

Once you click Configure, a new screen will indicate that you need to reauthorize the connection

Click "Sign in to QBO"

The Next screen, once you are logged in to QuickBooks, will ask what you want to connect. First, you will need to select AYSO Accounting. Even though it looks like it is selected, please click the drop down arrow and select it anyway.

Once selected, a second drop down will pop up

Select your Section/ Area/ Region from the second drop down and click next.

This SHOULD resolve your connection issue and you can Resync your Transactions with errors.

I have a different Error

If your error is not listed, please email Finance@AYSO.org and we can add the issue to this Wiki once we solve the problem for you